Refund policy

At GLOBAL NET COMPUTERS, we strive to provide genuine and high-quality IT products and accessories. Please read this Return & Refund Policy carefully before placing an order.

1. No Return Policy

All products sold by GLOBAL NET COMPUTERS are non-returnable. Once an order has been delivered, return requests will not be accepted.

2. No Exchange Policy

We do not offer exchanges for any products purchased through our Website.

3. No Replacement Policy

We do not provide replacements for products once they have been delivered.

4. Refund Policy

Refunds are available only in the following circumstances:

• Duplicate Transaction: If a customer makes a duplicate payment for the same order, the excess amount will be refunded after verification.
  
  
• Order Cancellation Before Dispatch: If an order is cancelled before it has been dispatched, the eligible amount will be refunded to the original payment method.
  (You will be notified once the dispatch process is completed)

Refunds will not be provided for delivered orders, change of mind, incorrect orders placed by the customer, product compatibility issues, or any reason other than those mentioned above.

5. Refund Request

To request a refund, customers must provide:

- Order ID
- Transaction ID
- Proof of Payment
- Contact Details
- Reason for the Refund Request

Refund requests can be submitted through:

Email: globalshopee@gmail.com
Phone: +91 9422666610

6. Refund Processing

Once the refund request is verified and approved, the refund will be processed and credited within 5–7 business days to the original payment method. The actual credit timeline may vary depending on your bank or payment service provider.

7. Cancellation Policy

Orders once placed cannot be cancelled

8. Contact Us

GLOBAL NET COMPUTER

Shop No. 3, Golden Park Commercial Complex, Behind Parvati Cinema, Station Road, Vasai West, Palghar, Maharashtra – 401202, India

Phone: +91 9422666610
Email: globalshopee@gmail.com
Website: https://globalnetcomputers.in/